Terms & Conditions

Effective date: 13 October 2026 · Brand Name: Indian Learning Education aka ILE, Website: www.indianlearningeducation.com Owner and operator: Tibrewal &Tyagi Entertainment Private Limited, U/152, Ram Mandir Gali Shakarpur Laxmi Nagar, Delhi - 110092("Company", "we", "us", "our")

These Terms form a legally binding contract between you and the Company under the Indian Contract Act, 1872 and the Information Technology Act, 2000. By clicking "I agree", registering, or paying, you accept these Terms, the Privacy Policy and the Cancellation and Refund Policy (together, the "Policies"). If you do not agree, do not use the website or buy any course.

1. Definitions

• "Platform" means the website, mobile site, apps, learning portal, live-class tools and any related service we run.
• "Course" means any paid or free training program, recorded or live, workshop, bootcamp, assessment, mock interview, certificate program or study material we offer.
• "Learner" means an individual who enrolls in or uses a Course, whether the fee is paid by that individual or by an Institution.
• "Institution" means a college, university, institute, training provider or other organization that buys or arranges Courses for its students or staff.
• "Fees" means all amounts payable for a Course, including taxes and gateway charges where applicable.
• "Content" means all videos, text, slides, tests, code, designs, trademarks, trade names, logos, databases and materials on the Platform or in a Course.

2. Eligibility and accounts

• You must be at least 18 years old and capable of entering a binding contract under Indian law. If you are under 18, your parent or legal guardian must register, pay and accept these Terms on your behalf, and the parent or guardian remains fully responsible.
• You must give true, complete and current information and keep it updated. We may reject, suspend or terminate any account with false information.
• You are responsible for all activity under your account and for keeping your password confidential. One account is for one person only. Sharing credentials is a material breach.
• Where an Institution registers Learners, the Institution confirms that it has authority to do so and has obtained every consent needed from those Learners for us to process their data as described in our Privacy Policy.

3. Nature of the services; no guarantee of outcomes

• The Courses are educational and skill-development services only. They are not a recruitment, placement, employment or immigration agency service.
• We do not promise or guarantee any job, interview, internship, placement, salary, promotion, certification result, admission, score or career outcome. Outcomes depend on your own effort, ability, market conditions and decisions of third-party employers over which we have no control.
• Any testimonial, statistic or success story on the Platform reflects individual experiences, is not typical of every Learner, and is not a promise to you.
• If we introduce Learners to employers, recruiters or partners, we do so only as a facilitator. We are not responsible for any employer's decisions, conduct, offers or non-payment.
• Course content, trainers, schedules, platforms, batch timings and formats may change when reasonably needed. A change of this kind is not a ground for a refund.

4. Fees, payment and taxes

• The Fees are shown on the Platform before payment, in Indian Rupees unless stated otherwise, and are inclusive or exclusive of GST as stated at checkout. You pay any bank, card, UPI or gateway charges that apply.
• Payment is made through third-party payment gateways Cash free Payment Gateway, Razorpay Payment Gateway or any other which we may use in the future. We do not store your full card, UPI or bank details. Gateway terms apply to you in addition to these Terms.
• Access to a Course begins only after we receive the full Fees (or the first instalment where we offer instalments).
• If we offer instalments or EMI, you agree to pay every instalment on time. A missed instalment lets us suspend access immediately. Instalments already due remain payable in full, whether or not you continue the Course.
• We may change prices or run discounts at any time. A price change does not affect a Course already paid for.
• All Fees once paid are non-refundable and non-transferable, subject only to the limited exceptions in the Cancellation and Refund Policy (Part C), which forms part of these Terms.
• A chargeback or payment dispute raised with your bank or card issuer for a Course that was delivered, or for any amount excluded from refund under Part C, is a breach of these Terms. We may contest it with full evidence of delivery and your acceptance of these Terms, suspend all your accounts, and recover the disputed amount, the chargeback fee and our reasonable legal costs from you.

5. Access period and license

• On payment you receive a personal, limited, non-exclusive, non-transferable, revocable license to access the Course for limited period as mentioned on the website from the date of enrolment (the "Access Period"), for your own non-commercial learning only.
• Access ends automatically when the Access Period ends, whether or not you finished the Course. We have no duty to extend it.
• All rights not expressly granted stay with us.

6. Intellectual property

• All Content and the Platform are owned by or licensed to the Company and are protected under the Copyright Act, 1957, the Trade Marks Act, 1999, the Information Technology Act, 2000 and other laws.
• You must not copy, record, screen-capture, download (unless a download feature is provided), reproduce, translate, resell, share, upload, stream, publicly perform, scrape, reverse-engineer, or create derivative works from any Content, and must not share live-class links, recordings or study material with anyone else.
• You must not use our name, logo, trade names or trainers' names or likeness in any manner without our written permission.
• A breach of this clause entitles us to immediate termination without refund, injunctive relief from a competent court, and damages or an account of profits.
• Your submissions. Any assignment, project, review, feedback, suggestion or content you post to the Platform remains yours, but you grant us a worldwide, perpetual, royalty-free, sub-licensable license to use, reproduce and display it for running and promoting the Platform. We will not publish your name or photograph in promotions without your consent.

7. Acceptable use and conduct

You agree not to:

• break any law, or post anything defamatory, obscene, hateful, harassing, discriminatory or that infringes anyone's rights;
• impersonate any person, cheat in assessments, or use bots, scripts or automation;
• attempt to hack, probe, overload, disrupt or bypass security of the Platform;
• harass, abuse or threaten trainers, staff or other Learners;
• record or broadcast live classes without permission;
• use the Platform to solicit our Learners, trainers or Institutions for a competing business;
• publish false or defamatory statements about us on any medium.

We may warn, suspend, block or terminate your account at our sole discretion for any breach, without refund, and may report unlawful conduct to authorities.

8. Certificates

Certificates are issued only if you meet the completion and attendance criteria stated on the Course page. A certificate shows only that you completed our Course. It is not a degree, diploma or recognized qualification from any university, council or regulator unless we say so in writing. We may withdraw a certificate if it was obtained by fraud or breach of these Terms.

If you don’t obtain at least 85% marks and/or as stated for any specific course, training, module, etc. but not limited to then you will not be eligible for any certificate and you may re-appear for the paid training after paying the set charges which may change anytime. If you failed in an assessment related to the course, training module, etc. for which you initially paid and enrolled yourself or your child, children, you may denied to given the certificate and the payment, charges, fee for the same course may change at any point without any prior notice.

9. Third-party links, trainers and employers

The Platform may link to third-party sites and tools. We do not control them and are not responsible for them. Trainers may be employees or independent contractors. Their personal opinions are not our statements. Nothing in the Courses is legal, financial, medical or professional advice.

10. Institutions (B2B)

• When an Institution buys Courses for its students, the commercial agreement, MoU or purchase order signed with us governs the price, batch size, schedule and payment. If that agreement conflicts with these Terms, the signed agreement prevails only on the point of conflict.
• The Institution is responsible for ensuring that its students comply with these Terms and for the Fees agreed, whether or not any student attends or completes the Course.
• Seats, batches and slots reserved for an Institution are non-refundable and non-transferable except as the signed agreement expressly says.
• The Institution must not use our Content or methodology for any purpose other than the agreed program, and must not engage our trainers or staff directly for the period of the agreement and for 24 months afterwards without our written consent.
• We may use the Institution's name and logo as a client reference unless it objects in writing.
• For student data we receive from an Institution, the Institution warrants it has a lawful basis and all required consents, and indemnifies us for any claim arising from its failure.

11. Disclaimer of warranties

To the fullest extent permitted by law, the Platform and Courses are provided "as is" and "as available". We do not warrant that the Platform will be uninterrupted, error-free or secure, that Content is complete or current, or that any Course will meet your particular requirements. Where a warranty cannot be excluded by law, it is limited to the minimum the law requires.

12. Limitation of liability

• To the fullest extent permitted by law, the Company, its directors, employees, trainers and partners are not liable for any indirect, incidental, special, consequential or punitive loss, or any loss of job, income, profit, opportunity, data or goodwill.
• Our total aggregate liability to you for any claim arising from the Platform or any Course, whether in contract, tort (including negligence) or otherwise, will not exceed the Fees you actually paid for the specific Course giving rise to the claim.
• Nothing in these Terms excludes liability that cannot be excluded under Indian law, including liability for fraud or willful misconduct, or your statutory rights as a consumer.

13. Indemnity

You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, trainers and partners against all claims, losses, damages, penalties and expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Platform, your infringement of any right, or any content you submit.

14. Suspension and termination

• We may suspend or terminate your access at any time for breach, suspected fraud, non-payment, legal requirement or misuse, with or without notice, without any refund.
• You may stop using the Platform at any time, but Fees already paid are not refundable except under Part C.
• Clauses that by nature should survive (payment, intellectual property, disclaimers, liability, indemnity, governing law and disputes) survive termination.

15. Force majeure

We are not liable for any delay or failure caused by events beyond our reasonable control, including natural disaster, epidemic, war, riot, strike, government order or regulation, internet, power or telecom failure, cyber-attack, failure of third-party platforms, or trainer unavailability. We may reschedule or substitute Courses or trainers in such cases.

16. Communications and consent to contact

You consent to receive service and promotional messages from us by email, SMS, WhatsApp, calls and in-app notification at the contact details you give, including if you are registered on the National Do Not Disturb register for these purposes. You can opt out of promotional messages at any time using the link provided or by writing to indianlearningeducation@gmail.com. We will still send service messages (such as payment and class information).

17. Grievance redressal

In accordance with the Information Technology Act, 2000, the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, our Grievance Officer is:

Rinku Tyagi, Manager, Tibrewal &Tyagi Entertainment Private Limited, U/152, Ram Mandir Gali Shakarpur Laxmi Nagar, Delhi - 110092 · Email: support@indianlearningeducation.com · Phone: 9582740454 · Hours: Monday to Friday, 11:00 to 15:00 IST

We will acknowledge a complaint within 4 working days and aim to resolve it within one month of receipt.

18. Governing law, arbitration and jurisdiction

• These Terms are governed by the laws of India.
• Negotiation first. Before any proceeding, the parties will attempt in good faith to resolve any dispute by written notice to the Grievance Officer and discussion for 30 days.
• Arbitration. Any dispute not settled within 30 days will be referred to a sole arbitrator appointed by the Company in accordance with the Arbitration and Conciliation Act, 1996 (the arbitrator must be an advocate or retired judge with no connection to the Company). The seat and venue will be Delhi, the language will be English, and the award will be final and binding. The costs of the arbitrator will be shared equally unless the arbitrator orders otherwise.
• Courts. Subject to clause 3, the courts at Delhi, India have exclusive jurisdiction over any dispute arising out of these Terms.
• Nothing in this clause limits any right you have under the Consumer Protection Act, 2019 to approach a Consumer Commission, and nothing stops either party from seeking urgent injunctive relief from a competent court.
• You agree that any claim must be brought within one year after the cause of action arose, to the extent the law permits a shorter period than the law of limitation.

19. Electronic record and evidence

These Terms are an electronic record under the Information Technology Act, 2000 and need no physical or digital signature. You agree that our electronic logs of your acceptance (time, date, IP address, device and version of the Terms), payment records and communications are admissible as evidence in any proceeding, and are conclusive proof of your acceptance in the absence of proof to the contrary.

20. General

• Entire agreement. These Terms and the Policies are the entire agreement between us for the Platform and replace all earlier understandings, representations and oral assurances by any sales representative, trainer or agent. No one except an authorized director of the Company can promise a refund, guarantee or exception, and only in writing.
• Changes. We may update these Terms at any time by posting the new version with a new effective date. Continued use after that date is acceptance. A change affecting a Course you already bought will apply only if it does not make you materially worse off.
• Severability. If any provision is held invalid or unenforceable, the rest remains in force, and the invalid provision will be read down to the minimum extent needed to make it enforceable.
• No waiver. Our failure to enforce any right is not a waiver of it.
• Assignment. You may not assign your rights or duties. We may assign ours to any affiliate, successor or purchaser of our business.
• Notices. Notices to you may be sent to the email, phone or address you registered. Notices to us must be sent to support@indianlearningeducation.com and the registered address.
• Relationship. Nothing here makes either party the agent, partner or employee of the other.
• Language. The English version prevails over any translation.